FAQs
Have questions? We’ve got answers! From how to edit your template to download formats and usage tips, this FAQ section covers it all. Whether you’re new to digital templates or a seasoned pro, we’re here to make things easy and clear.
📦 Access & Delivery
How do I receive my template?
Right after completing your purchase, you’ll receive a PDF file that contains a link to access your editable Canva template. Simply click the link to open it in Canva and start customizing. If you created an account, you can also access your download through your order history.
I haven’t received my template. How do I access it?
No worries! First, double-check your spam or junk folder—sometimes the confirmation email lands there. If it’s not there, log into your account to re-download the PDF. Still can’t find it? Reach out to us via our Contact Form —we’re happy to resend it!
How long do I have access to the template?
Forever! Once you open the template link and click “Use Template” in Canva, it will be saved in your account. You can return to it anytime to make changes, re-download, or reuse it for future events. Just make sure to be logged into your Canva account.
🖊️ Editing & Customization
What is Canva and how do I use it?
Canva is a free, user-friendly design tool you can access from any web browser. It allows you to customize your Temploud template without downloading any software. Just log in (or create an account), click “Use template,” and start editing—it's simple and perfect even for beginners.
Can I edit the text in the template?
Absolutely! All templates are designed to let you easily change text, fonts, and even add your own images or details. Some graphic elements (like illustrations) might be locked to maintain the design, but everything essential is fully customizable.
Do you offer customizations?
Yes! If you’re looking for a small tweak or a more personalized version of a design, feel free to message us through our Contact Form. We’re happy to help and usually respond within 48 hours.
💾 Download & Printing
What file types can I download?
You can download your completed design as a JPG, PNG, or PDF file directly from Canva. This gives you flexibility depending on whether you want to print it, send it digitally, or share it online.
Can I print my template at home?
Definitely! You can print at home using standard settings or take the file to a professional print shop. For best results, download the file as a high-quality PDF and make sure to select “actual size” or “100% scale” in your printer settings.
The final print size isn't correct. How do I fix it?
This is often due to printer settings. Make sure you're printing at “actual size” or “100% scale,” not “fit to page.” Also, we recommend exporting your template as a PDF from Canva, which ensures better precision in dimensions and quality.